For many young entrepreneurs the idea starts early – but often it's the money, time and our own life choices that get in the way.
But not for 18-year-old Murray Winton who fell into his money-making idea after falling victim to a robbery.
As a keen golfer, Murray said he always wanted the latest kit, but after having his clubs stolen from his locker at a golf club, he decided to buy a secondhand replacement that was more affordable.
However, a few years later he decided it was time to upgrade – which is when he stumbled upon a gap in the market selling more affordable gear.
"Golf has become so expensive and exclusive and we wanted to help make it affordable," he explained.
The 18-year-old discovered he could make a profit by selling old clubs, as well as his friends' unwanted ones for affordable prices on eBay – and make money out of it.
Soon his house had become a hub for upcycling equipment.
"The price of new equipment is crazy at times, so we wanted to make it accessible and help people get rid of the golf clubs they don’t need," he told Mirror Money.
Fast forward 10 years and along with his business partner Martin, Murray now runs a thriving business, Golf Clubs 4 Cash, buying and selling clubs worth £4.7million on eBay.
The duo met when they were salesmen at American Golf. Armed with huge technical knowledge of golfing equipment and an ambition to do something different, they saw a gap in the market for secondhand equipment.
The Edinburgh businessmen now sell 100 clubs a day online, generating £3million of their annual turnover, and even have a high street store.
Their physical showroom is based in Edinburgh and, together with a team of 32, they get their eBay orders processed before their doors open to customers at 9am.
They even have a customer base all around the world.
"eBay is great in that way", explained Murray, "you can put a golf club online in your loft in Edinburgh, and someone in another continent will buy it. In fact, at least 10% of our business comes from outside the UK."
Murray said that the most important thing he’s learnt over the past 10 years is to "connect with your customers".
"The great thing about listing online is that you can work with your customers to deliver them the best service.
"Martin and I, and our 32 members of staff like to chat to our customers on the phone to make sure everyone is as happy with the service we’re providing as possible. We love hearing our customers’ thoughts and just having a chat."
On Murray’s first sale, he made a loss. But having transformed venture into a business growing by 25% a year, he has some top tips to share when it comes to selling on eBay.
1. Pictures are key
A picture speaks 1,000 words. All images up on Golf Clubs 4 Cash are detailed and high quality, and lighting and background are important. Murray advises to make the most of the image limit of 12 that you get on eBay.
2. Keep it simple
A brief description where you get straight to the point makes the information more digestible for the customer.
3. Fast and reliable service
Golfclubs4cash send out parcels every day to ensure customers receive their parcels quickly after ordering.
In fact, the 30 members of staff get to work for 7am to complete and send out all their eBay orders before 9am.
How I started my business
Source: Read Full Article