‘We have to take action’ to avert future disasters, New York’s governor says.

Gov. Kathy Hochul said on Friday that an estimated 7,800 New Yorkers remained without power after Ida’s torrential rains inundated the region, killing at least 16 people in the state.

“It’s hard to even read those numbers, because those numbers are people,” Ms. Hochul said during the morning briefing in Westchester County, where she said two people had died.

A day after President Biden approved an emergency declaration in New York, which will open up additional federal resources, including shelter support, state officials were just beginning to assess and cleanup the storm’s damage, which Ms. Hochul said would easily surpass the $30 million threshold required to receive federal assistance.

Ms. Hochul said that 11 roads, from the Bronx to Rockland County, were fully or partially closed. She said the Metro-North Railroad system had sustained severe damage and “was not in good shape right now,” stressing that repairing it was “not going to happen very quickly.”

She said she had deployed officials from the Department of Financial Services to help homeowners and businesses file insurance claims to receive reimbursements for damages, urging property owners to keep “good records.”

“Homeowners, keep track of everything you have to spend to get your houses cleaned up and restored as best you can and then we’ll take it from there,” she said.

Questions have already emerged over whether city and state officials were adequately prepared for the storm. While the state deployed emergency resources before the storm, for example, Ms. Hochul did not declare a state of emergency until early Thursday, when the brunt of Ida’s rains had already inundated roads and train tracks.

“We did not know that we’d be in the same vulnerable situation with loss of life and property destruction,” she said, referring to the damage from Ida just days earlier in Louisiana and Mississippi.

Ms. Hochul stressed that the staggering amount of rainfall that drenched the state in such a short window of time caught officials and meteorologists off guard on Wednesday night. “I think the meteorologists are surprised,” she said, adding that “Mother Nature does what she wants.”

She said that people were properly warned about the flash floods via text, but that perhaps the warnings should have been translated into more languages or had failed to reach the “vulnerable population” living in basement apartments where many died.

“We have to get a better system for evacuations and deploy people on the ground in these events and not hope that they got a message,” Ms. Hochul said. “I’m not even sure they own a cellphone.”

Even so, she openly questioned whether the state could have done more to alert New Yorkers or to evacuate the subway system before stations began to flood. She promised to convene a task force to tackle such questions and put together an after-action report to determine if there were any “missed opportunities.”

“I want to know exactly what we did right,” Ms. Hochul said. “If there’s any areas that were shortcomings, I want to know what they are and how we address them.”

Ms. Hochul, a Democrat who was sworn in as governor last week in the wake of Gov. Andrew M. Cuomo’s resignation, was joined on Friday by elected officials who represent the area, including Andrea Stewart-Cousins, the Democratic leader of the State Senate, and Representative Jamaal Bowman.

“I don’t ever want again to see Niagara Falls rushing down the stairs of one of the New York City subways,” Ms. Hochul said. “I can’t prevent it right now, but I know we have to take action to mitigate that.”

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