American vows ‘never to come back’ to UK again after £236 airport blunder

An American tourist has vowed she will “never come back” to the UK after airport security forced her to throw away £236 worth of toiletries.

Chloe Jade Meltzer, a travel blooger, was transferring through London’s Heathrow Airport when she said she experienced the “brutal” rules of airport security.

The 29-year-old said she was forced to get rid of half of her toiletries, worth £236, because they would not fit in the standard plastic bag.

The American, who was travelling from San Francisco, California, USA to Cotonou, Benin said: “London Heathrow has a history of losing bags and I could not risk not having my bag.

“So I had to take all of my toiletries, which were all within the 100ml limit. However, last time I connected through Heathrow, I had the same exact toiletry bag and they allowed me to fill up multiple bags with all of the same toiletries that I had on this day.

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“But this time they gave me one tiny bag and I was required to only fill that one bag.”

Chloe said she had to quickly make a decision and keep her most valuable products. During the chaos, Chloe also lost her sunglasses, which she says were valued at £173 ($220).

She said: “I had to pick and choose which were most valuable to me and which I needed the most because unfortunately.

“My connections were pretty quick and I knew I was not going to have time to re-purchase any of the items.”

Things worsened for Chloe when she tried to take a video of the incident but claims she was told she was a security threat and asked to delete the video.

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She said: “I tried to take a quick video, considering I am a travel blogger, and when I did that a random employee came up behind me.

“I think he was in charge or overseeing and said that I was a threat to national security and force (sic) me to delete the video and then go to my deleted as well.

“I totally understand this but the way that he did it was very abrupt and it was pretty dramatic and scary considering I didn’t realize (sic) there was an issue was (sic) filming since there are no signs around saying do not film while getting your bag scanned.”

Although Chloe has vowed to never come back to the UK after her latest experience, she acknowledges that her reaction was over the top.

She said: “Please note this was recorded on zero sleep and is incredibly dramatic. I do take responsibility for this but It does not make it any less of an unfortunate situation.”

UK airports are set to scrap the 100ml liquids rule by June 2024 which means passengers will be able to leave liquids in cabin luggage as they go through security.

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