A man looking to change his flight within the US was shocked to find an option that would charge him a more than $2billion fee to do so.
Shaun Walker, a software engineer, came across the enormous change fee while seeking to modify his itinerary from Seattle, Washington, to Palm Beach, Florida.
‘I was looking for alternatives to change an American Airlines flight today… and was presented with these options!’ tweeted Walker on Friday.
One alternative, with two stops in Indiana and Charlotte and a total of 11 hours and 23 minutes in travel time, would cost $639.31.
The second alternative, a 7 hour 42 minute flight with one stop in Dallas Fort Worth, would include a ‘$2,147,483,648 airline change fee, Walkers’ screenshot shows.
Walker in another tweet joked, ‘Perhaps American Airlines is now partnering with SpaceX’.
The screenshot with the two American Airlines flight change options also had a link to ‘give your feedback to help us make improvements’.
Walker, who lives in Jupiter, a city north of Palm Beach, also wrote: ‘Maybe American Airlines thought I wanted to fly to the planet Jupiter.’
He also joked that ‘the second option includes inflation’.
Walker, who has worked for technology companies including Microsoft, suspects that the airline’s pricing algorithm created the problem.
American Airlines did not immediately comment publicly.
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