A pensioner ill with cancer was forced to lay in the rain for hours waiting for an ambulance after he snapped his leg.
David Kilgallon, 71, was stuck on the ground with half his body sticking out of his back door after his family were told not to move him.
His son Martin, 47, said: ‘It’s not acceptable. I don’t blame the paramedics, but it’s unacceptable.
‘It’s not just about my dad, you see stories of elderly people not being treated in the right way.
‘My dad has brittle bones and is very weak, and he was in a lot of pain.
‘To me it’s important that people feel safe, it’s not okay for people to be laying on the ground for three hours.
‘Especially not someone who has cancer, who is very frail.’
The great-grandad is thought to have broken his right leg during the fall as his bones have become brittle due to chemotherapy.
David was diagnosed with myeloma – a cancer of the blood – and it has apparently weakened him considerably.
Martin’s mum Rose-Mary, 69, rang him on Wednesday afternoon after he fell at their home at around 5pm in Batley, near Leeds.
Their son rushed to David’s aid alongside sister Helen Vine, 45. They covered him with blankets and held an umbrella over him to keep him dry for more than three hours.
Paramedics finally arrived at around 8pm and took David to Leeds General Infirmary, where he had an operation on his leg.
Martin, a businessman from Mirfield in West Yorkshire, added: ‘No one should ever have to wait more than an hour while their loved ones are in need of help.’
He said the paramedics were ‘brilliant’ but said the length of the wait was ‘completely unacceptable’.
Martin said he has lodged a formal complaint against Yorkshire Ambulance Service NHS Trust, but has yet to hear back.
‘I need someone up the chain to acknowledge the problem and try and solve it,’ said the dad of five.
‘Someone needs to be held accountable.’
A spokesperson for Yorkshire Ambulance Service NHS Trust, said: ‘We are very sorry to hear that the patient’s family has concerns about our response to this incident and our Patient Relations Team would be able to look into the specific details around this and liaise directly with the family.
‘During the last few weeks the urgent and emergency care system has come under increasing pressure.
‘We can confirm that this emergency call was received during a particularly busy period on Wednesday and we were doing our best to reach all patients who needed our assistance as quickly as possible.
‘All calls are categorised according to the nature of the patient’s illness or injury and those in a life-threatening condition are always prioritised.
‘For many patients our process often involves a call back from a clinician to assess their condition and check on any changes or deterioration.
‘We wish this patient well in their recovery and would like to reassure members of the public that our priority is to provide a safe, responsive and high quality service to the people of Yorkshire.’
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