UK’s kindest plumber ‘heartbroken’ as he’s forced to slash services

Britain’s kindest plumber, who has helped countless vulnerable customers across the country, has been left “heartbroken” after being forced to limit his services because he has received “no support”. James Anderson, 55, who has been a plumber for 25 years has been at the forefront of offering support to the public during the Covid pandemic and the cost-of-living crisis.

He runs a six-year-old community interest business called Depher that has been providing services to help the elderly and people with disabilities.

However, due to the spiralling impact of Covid, Mr Anderson’s community business has run into financial trouble.

On Thursday, he posted on Twitter: “It is with a very heavy heart that we have to issue this heartbreaking statement.

“Because of no support at all from councils, Government, MPs, social services, age uk, age concern, NHS and public sector bodies & charities. (sic)

“All of those who have received support from Depher over the last 6 years, at no cost to them whatsoever.

“We will now have no choice but to refuse our services, this is not an easy decision.

“We will now only be supporting the general public who approaches us directly.

“Our services will continue as usual, but any referrals will be returned. James Anderson. Depher CIC.”

With a lack of support from the Government, councils, NHS, and other charity organisations that he has helped for so long, Mr Anderson has decided to take a step back.

He told “People donate to our community business on their own when we go and help them.

“But there has not been a single donation from the councils, NHS, or any other public sector bodies that could have helped us.

“If we carry on the Government and other public sector bodies’ duties for free then other people will question us.

“For every single job that we have done for these organisations, not a single penny has been donated.

“This is disheartening for us as we have been paying all the dues timely. For us, it has come to a stage that we want to say ‘no’ as we can’t do it anymore.”

At the moment, his community business has enough money to manage for 1.5 years.

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During the pandemic, Mr Anderson along with his team distributed PPEs worth £12,000 to NHS, police, and ambulance drivers.

He also said that they distributed 22 boilers for free to a social service company E.ON during the pandemic.

He told “Each boiler would cost around £1,000-1,800 and we have accepted all that cost to make it available for them.”

There are 12 direct employees and 502 sub-contractors that are associated with Mr Anderson’s company.

Mr Anderson has also expressed his disappointment with the local MPs for failing to full promises.

He said: “I have asked the local MP 24 times in the last two years to come forward and help us. However, all the promises made to us have failed.

“We have been contacted numerous times if they need our help, but sadly, we have never been helped when we needed it.”

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