McDonald's orders customers not wearing face masks to leave as new rules start today

MCDONALD'S customers have been asked to leave for not wearing face masks as the new rules come in today.

Customers were pictured this morning leaving the restaurant as confusion remains over the new rules on where and when a mask face is required.

From today,  people will have to wear face masks in shops and supermarkets – and anyone refusing to do so will be fined up to £100.

Customers who do not wear one will face a £100 fine, but it could be cut to £50 if they pay within a fortnight.

McDonald’s said takeaway customers will need to wear face coverings but those who eat in the restaurant will not, unless they are moving around the premises to use toilets or when at self-order screens for example.

One photo from a McDonald's in Chelmsford, Essex, shows a member of staff speaking to a customer – who is not wear a mask – while they sit at a table.

Other images show customers being turned away after entering the restaurant without a mask.

However, many supermarkets and cafes have already said they will not enforce the new measures.

Asda, Sainsbury's and Costa Coffee have said it is not their responsibility to ‘police' customers. 

Sainsbury's said while it is asking everyone to continue “playing their part” in helping to keep shoppers safe by following the rules, “our colleagues will not be responsible for enforcing them”. 

Asda said it will “strongly encourage customers to wear a face covering,” but added: “It is the responsibility of the relevant authorities to police and enforce the new rules.”

Costa Coffee said it would “not be challenging customers who enter our stores without a mask since they may have a legitimate reason as to why they are unable to wear one”.

Tesco will be selling face coverings at the entrance and Waitrose said staff would be at the doors to remind customers of the requirement.

But customers will be “required” to wear a face covering in Greggs.

To add to the confusion, police forces have also said they won't be enforcing the wearing of masks in shops.

Devon and Cornwall police became the first force in the UK to admit officers will not respond to calls about shoppers refusing to wear masks. 

Thames Valley police have also announced the same. 

And Met chief Dame Cressida Dick said she hopes people will be “shamed” into wearing face coverings rather than having to be fined.

She said cops would only intervene “as a last resort” or if customers become “aggressive”. 

The PM’s spokesman said shopkeepers should only “escalate” matters to police if customers refuse to wear a mask or leave their store.

He added: “The overwhelming majority of the public can be trusted to follow the rules without any need for enforcement action.”

It has already been compulsory for travellers to wear a mask on public transport since June 15, 2020.

The Sun Online has contacted McDonald's for a comment.


Asda strongly encourages customers to wear a face covering, but staff will not be policing customers.

Sainsbury's staff will not challenge anybody without a mask in store.

Tesco says customers will be required to wear face coverings while shopping, but people will not be refused entry without one.

Aldi customers will need to wear a face covering to enter any store from July 24.

Waitrose says it is not for supermarkets to enforce the wearing of face coverings but staff will be at store entrances to remind shoppers of the new laws.

Lidl shoppers will not be turned away for not wearing a covering as the supermarket says it is the responsibility of the individual.

Co-op staff will also not be imposing the new rules on shoppers as the supermarket says it is for the police to enforce.

Marks & Spencer staff will not enforce the wearing of face masks but will be manning store entrances to provide polite reminders and encouragement to do so.

Iceland says it trusts customers to adhere to the rules around mandatory face coverings and to shop in a safe and responsible way, so will not be refusing entry to those not wearing a mask.

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